FAQ
You have questions.
We have answers
Our Lip Balms are not tinted. If you are looking for a tinted lip balm, please browse our selection of Lip Tints.
Simply push up from the bottom of the tube so you can savor every last drop!
All of our lip balm ingredients are 100% natural and contain only essential oils and/or natural flavor oils. We do not use any artificial flavorings.
Poppy & Pout is Leaping Bunny Certified, which means we are dedicated to being cruelty-free. Our products are never tested on animals!
Our beeswax is ethically sourced from the USA
Yes! Our lip balm and lip tint tubes are made out of cardboard and are recyclable. Our glass jars are recyclable or can be repurposed once emptied. Our labels are printed with non-toxic inks and coated with plant-based wax.
We do not use any plastic in our shipping methods!
Unopened, our products have a shelf life of up to 3 years! Once opened, we recommend using within 12 months.
No our lip balms do not contain SPF.
Our products do not have gluten in them, but we cannot guarantee against cross-contamination. A complete ingredient list is provided on each individual product page.
While our products are 100% natural, we do not recommend you ingest any of our products.
Due to the nature of our products and to maintain cleanliness standards, we are unable to accept returns.
We currently have a processing time of 3-5 business days. Shipping times do not include our processing times.
Our free shipping promotion is available for all orders over $45 after discounts, before tax, and that are within the continental US.
We ship all over the world! Please note shipping rates will be higher and shipping times will be longer than expected for international orders.
